7 tips to come up with creative solutions to customer problems

Every customer is different, so are their issues and pain points. With growing customer expectations, resorting to standard set of solutions and offerings to address customer needs or problems, is just not enough. You need to come up with creative … Continue reading 7 tips to come up with creative solutions to customer problems

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How to add value beyond contract to customer business

You have heard the word value beyond contract atleast a few times if you are a business professional or entrepreneur. And we all know, with increasing competition, you need to do much more than delivering a standard set of services … Continue reading How to add value beyond contract to customer business

3 effective ways to improve customer retention

Businesses can never be sure to retain their customers forever. And hence they need to consistently take steps to differentiate themselves. Today, with newer companies offering stiff competition, established players are also forced to strengthen their customer base to retain … Continue reading 3 effective ways to improve customer retention